Major Credit Cards via Stripe, and PayPal.
SHIPPING & HANDLING
Items are sent via Royal Mail with tracking. Please allow up to 72 hours for order processing. Made to Order items and Pre Orders will be processed according to the posted timeframe for each individual item.
International shipping charges (outside the U.K.) DO NOT INCLUDE any applicable customs or taxes that are due upon entry into the destination country. All duties and taxes are the responsibility of the customer. Please contact your local customs office for more information, as needed.
Note: Items shipped internationally can be delayed up to 30 days by the customs process of the destination country.
The Store at Au Courant Studio shall not be held liable for lost/delayed mail once a package is accepted by Royal Mail, and shall not be held responsible for any interruption of shipping/delivery service (domestic and international) due to causes beyond its control, including, but not limited to, the following: incorrect or missing address information, the unavailability or refusal of a person to accept delivery of the shipment, customs, disruptions in air or ground transportation networks and national disasters, etc.
Items are sent via Royal Mail with Tracking.
RETURNS, EXCHANGES & REFUNDS
Please note: all purchases are final. However, if you have received your purchase and it is damaged, please email info[at]aucourantstudio.com within 7 days of receipt.